Residential Boot Camps Terms & Conditions
These Terms and Conditions shall apply to the use of the facilities and services provided by Xtreme Boot Camps of Unit 1, Masons Road, Stratford upon Avon CV37 9NF by its customers who book a residential boot camp.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
means a paying Customer of Xtreme;
means Xtreme Boot Camps; and
means the prices payable for attending residential boot camps to include accommodation, all meals and exercise programme. Excludes transfers and any additional spa treatments or services where stated.
1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to:
1.2.1 “these Terms and Conditions” is a reference to these Terms and Conditions and each of the Schedules as amended or supplemented at the relevant time;
1.2.2 a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions; and
1.3 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
1.4 Words imparting the singular shall include the plural and vice versa.
1.5 References to any gender shall include the other gender.
2. Bookings and Reservations
2.1 Customers may make reservations in advance through xtremebootcamps.com or by telephoning 01789 266650.
2.2 When making reservations, Customers will be required to provide identification information including, but not limited to, their name, address, contact telephone number and email address.
2.3 Where a 20% deposit is required for reservations the remaining balance is due 10 weeks prior to the date of the boot camp.
2.4 Reservations may be changed by the Customer at any time prior to arrival (subject to the cancellation provisions set out in Clause 4 below). Xtreme will use all reasonable endeavours to accommodate any changes requested but gives no guarantee that all changes will be accommodated.
3. Fees and Payment
3.1 Details of Rates including, where applicable, promotional Rates and other special offers are available from xtremebootcamps.com.
3.2 Rates and prices quoted when making reservations include accommodation, meals and the fitness program. There may be additional charges for use of other facilities such as spa facilities and transfers if required.
3.3 Payments can be made via the website (xtremebootcamps.com) or by telephoning 01789 414722.
4.1 If a residential boot camp reservation needs to be cancelled by the Customer, the following cancellation charges shall apply:
For cancellations made within 4 weeks of the start of a residential boot camp: Total fee is due with no refund.
For cancellations made between 4 weeks and 10 weeks of the start of a residential boot camp: 75% of the fee is due to Xtreme.
For cancellations made 10 weeks or earlier before the start of a residential boot camp: 20% of the fee is due to Xtreme.
4.2 If booking a 12 month transformation package, the fee is non refundable. You may however change a date of your residential stay up to 4 weeks before your reserved week is due to start.
4.3 Xtreme may, from time to time, cancel a reservation. In the event of such cancellation, the Customer shall be informed immediately and shall be offered an alternative boot camp of the same standard or better or a full refund of any and all sums paid (with the refund being issued within 14 days). No refund will be offered if bookings made under a COVID offer.
5. Check-in and Check-out
Check-in and check-out times shall be provided to you in advance of the boot camp.
6. Xtreme Rules
6.1 All Customers must complete a waiver and release agreement prior to attending any boot camp.
6.2 All Customers shall abide by the directions provided by Xtreme Boot Camps trainers and staff at all times. Failure to do so may result in you being asked to leave immediately.
6.3 Customers are responsible for their own state of health, physical condition and wellbeing at all times and confirm that at all times they are fit and healthy enough to participate in the boot camp and if necessary have consulted with a doctor beforehand to confirm that the boot camp is suitable for the Customer.
6.4 Customers may only use the fitness equipment and facilities provided by Xtreme in the correct manner and must not use the same in any manner which constitutes a health and safety risk either to themselves or to others.
6.5 Customers should not attempt to use any equipment or facilities until they have been instructed in the correct use of the same by a suitably qualified instructor.
6.6 If a Customer has any medical condition or is taking any medication which may affect their ability to exercise or use any equipment or facilities provided by Xtreme in any way, they must inform the instructors of the same and act in accordance with any instructions provided as a result.
6.7 Attendees should dress appropriately for the physical exercises and a full kit list will be provided in advance of the boot camp.
6.8 Customers are required to conduct themselves in a reasonable and responsible manner at all times when on Xtreme property and must not act in any which may disturb other guests. Failure to adhere to this requirement may result in a Customer being asked to leave Xtreme in which case no refund will be payable by Xtreme.
6.9 Smoking is permitted in designated areas only. Note that some properties have a complete no smoking policy. Please enquire before you make a reservation.
6.10 Failure to adhere to the requirements of sub-Clause 6.9 shall result in the Customer being charged for any and all costs incurred by Xtreme in cleaning the room (including, but not limited to, fixtures, fittings and soft furnishings) and restoring it to a smoke-free environment.
6.11 No animals are allowed in Xtreme properties with the exception of guide dogs. Please contact us prior to making a reservation so we can ensure that the property is suitable for guide dogs if required.
6.12 Children under the age of 16 may not attend an Xtreme Boot Camp.
6.13 Customers shall be charged for any and all damage caused by them to any of Xtreme’s property during their stay.
7. Food and Drink
7.1 Customers with special dietary requirements are advised to inform Xtreme of the same in advance of their arrival. Xtreme will use all reasonable endeavours to accommodate such requirements and, where this is not possible, inform the Customer of the same.
7.2 Customers will be informed of meal times on arrival.
8. Car Parking Facilities
8.1 Car parking facilities are provided for Customers.
8.2 Xtreme accepts no liability for any loss or damage which may result from a Customer’s use of the car parking facilities. All such use is at Customers’ own risk.
8.3 The availability of parking spaces cannot be guaranteed. Parking spaces are available on a first-come-first-served basis.
9. Disabled Customers
9.1 Xtreme fully complies with all laws from time to time in force regulating the treatment of, and provision for, disabled Customers.
9.2 Customers with any special requirements pertaining to a disability should inform Xtreme of the same prior to their arrival.
10. Limitation of Liability
10.1 To the fullest extent permissible by law, Xtreme’s liability for any loss or damage suffered by Customers shall be limited to that which arises out of the negligence of Xtreme’s employees, subcontractors or agents.
10.2 Notwithstanding sub-Clause 10.1 above, Xtreme shall not be liable for any indirect loss or damage which may be suffered by a Customer including, but not limited to, loss of income, loss of business, loss of profits, loss of opportunity, loss of anticipated savings, loss of data or loss of enjoyment.
10.3 Nothing in these Terms and Conditions purports to limit or exclude Xtreme’s liability for:
10.3.1 death or personal injury cased by the negligence of Xtreme, its employees, subcontractors or agents;
10.3.2 fraud or fraudulent misrepresentation; or
10.3.3 any other matter for which it would be illegal for Xtreme to limit or exclude its liability.
11.1 The Customer’s rights as a consumer under consumer protection legislation from time to time in force shall not be affected by these Terms and Conditions.
11.2 Xtreme may, from time to time, change these Terms and Conditions without notice, however it will use its reasonable endeavours to inform Customers as soon as is reasonably possible of any such changes.
12. Data Protection
Xtreme will not share Customers’ personal data with any third parties for any reasons without the prior consent of the Customer concerned. Such data will only be collected, processed and held in accordance with Xtreme’s rights and obligations arising under the provisions and principles of the Data Protection Act 1998.
13. No Waiver
No failure by Xtreme to enforce any provision in these Terms and Conditions shall constitute a waiver of the right to subsequently enforce that provision or any other provision of these Terms and Conditions. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
15. Law and Jurisdiction
15.1 These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
15.2 Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.
Xtreme Boot Camps is a partnership between James Evans and Zoe Evans. Our address for correspondence or complaints is Xtreme Boot Camps, Unit 1 Masons Road, Stratford upon Avon CV37 9NF. Xtreme Boot Camps holds insurance with Zurich Insurance plc.